Find all the answers to your confusion
SECTION 1: Secretary and Incorporation
Q: How long does it take to register a new company in Malaysia?
Once all required documents are submitted, company incorporation usually takes between 5 to 7 working days, depending on SSM’s approval speed.
Q: What are the basic requirements to incorporate a Sdn Bhd?
To register a Sdn Bhd, you need at least one local director, a company secretary, a business address, and a minimum paid-up capital of RM1.
Q: Can SYNCO provide a nominee director?
Yes. We provide nominee director services for foreign shareholders needing local presence, with proper agreements to ensure full legal compliance and safety.
Q: What documents do I need to prepare for incorporation?
You’ll need a copy of IC or passport for all directors, proof of address, business activity details, and your proposed company name and structure.
Q: Can I use a virtual office address for incorporation?
Yes, SYNCO offers virtual office address services that are legally acceptable for company registration, mail handling, and official communication with authorities.
Q: Do I need a company secretary after incorporation?
Yes, under Malaysia’s Companies Act 2016, every company must appoint a qualified company secretary within 30 days of incorporation to stay compliant.
Q: Can foreigners register a company in Malaysia through SYNCO?
Yes, we assist foreigners in registering Malaysian companies and fulfilling the local directorship requirement through secure nominee or partnership options.
SECTION 2: Accounting and Reports
Q: What accounting software does SYNCO support?
We support leading platforms like Xero, AutoCount, SQL, Financio, and also offer our own AI-powered tools tailored to your workflow and business model.
Q: Do you provide bookkeeping on a monthly basis?
Yes, we offer monthly, quarterly, or annual bookkeeping based on your volume. Regular bookkeeping ensures timely reporting and easier compliance with audit and tax.
Q: What type of financial reports do I get?
We deliver profit & loss statements, balance sheets, trial balances, and general ledgers, all customized to suit your internal management and external reporting needs.
Q: Do you help with catch-up or backdated accounts?
Yes, we specialize in clearing backlogs for past months or years, ensuring your records are cleaned, updated, and ready for audit or tax filing.
Q: Are your reports audit-ready?
Absolutely. We format all reports to be structured, properly referenced, and aligned with audit and compliance standards, reducing delays during auditor reviews.
Q: Can you help us switch from manual to digital accounting?
Yes, we guide your transition from spreadsheets or paper-based systems to a fully digital platform, including data migration, training, and process restructuring.
Q: How long does it take to complete a set of accounts?
Once all documents are submitted, it typically takes 7–14 working days depending on transaction volume, completeness, and the reporting structure required.
SECTION 3: HR and Payroll
Q: What’s included in your payroll service?
Our payroll service covers salary calculations, payslips, PCB tax submissions, EPF, SOCSO, HRDF, EIS contributions, and year-end reporting like EA Forms.
Q: Is your payroll solution LHDN compliant?
Absolutely. We ensure your payroll processes follow the latest LHDN (Inland Revenue Board) regulations, including PCB deductions and monthly tax reporting compliance.
Q: Do you provide employment contract templates?
Yes, we offer ready-to-use employment agreements compliant with Malaysian labor laws, including probation, termination, and confidentiality clauses where needed.
Q: Can you help us onboard new hires?
Definitely. Our onboarding services include creating employee records, EPF/SOCSO registrations, salary setup, and digital welcome kits for new staff members.
Q: Is payroll data kept confidential?
Yes. Payroll data is protected using encrypted systems, limited access rights, and strict confidentiality policies to ensure privacy and data security.
Q: How much does your payroll service cost?
Our payroll service starts from RM30 per employee per month, depending on your team size and additional HR modules you may require.
SECTION 4: System and Technology
Q: Can SYNCO help us choose the right accounting system?
Yes, we assess your business needs and recommend the best-fit accounting system based on size, industry, integration needs, and future scalability.
Q: Do you help with software migration from old systems?
Absolutely. We handle full data migration, ensuring your historical data is safely transferred without losing important records or compliance documentation.
Q: Can you integrate POS or eCommerce platforms with accounting?
Yes. We integrate systems like Shopify, WooCommerce, StoreHub, and other POS systems directly into your accounting software to streamline your operations.
Q: Do you provide user training on new systems?
Yes. After setup, we provide personalized training sessions for your team to ensure smooth adoption and effective use of the new system.
Q: Do you provide user training on new systems?
Yes. After setup, we provide personalized training sessions for your team to ensure smooth adoption and effective use of the new system.
Shukri Yusof & Co. (Synco) is a member firm of Malaysian Institute of Accountant as well known as Chartered Accountants. Our commitment is to deliver results that exceed expectations with utmost effectiveness and efficiency.
